This Module allows Console Users to control the volume settings on the device. You are able to mute the microphone, mute the speakers and select a certain volume level for the selected device(s).


Related Packages and Compatibility:

Class Cloud - Enterprise Cloud


Windows: 10, 11 (64-bit Required) 


How to use:

  1.  Log into your Senso Portal.

  2. Locate the Mute Sound Module across the toolbar: 

  3. Select the device(s) you wish to run Mute Sound on. In this example, we are selecting Desktop-02 and muting the microphone and setting the volume level to 31.


  4. Once you have your devices selected and your input populated, click run and the module will apply the settings directly to the device.


Troubleshooting & FAQs


If you are facing issues with this module, please contact our support desk via Live Chat or email [email protected]